3/23/2020  Week one of the Corona Era - and still standing.

Since we changed temporarily from a shopping destination to a Curbside Pick Up and E-Com Order survival mode last Monday, I just wanted to share some updates with our customers.

First of all -SINCERE THANKS for all of the orders this week - just wanted you know HOW MUCH your biz is appreciated - especially now - and thanks for people who helped us figure out how Curb Side Pick Up can work! 

For the next week and most likely longer - there will be 1 employee here handling all aspects of Super Sanitized Ecom orders and Super Sanitized Curb Side Pick Up Orders.  We are a "non essential" business and have closed retail shopping a week before it became the law - but will remain here to accomplish the above....

We will continue offering curb side pick ups from
10 am to 3pm Tuesday through Sunday unless we learn/hear otherwise. 

E-Com and EBay orders will continue to ship regardless

* We are exercising extreme precautions which exceed any and all CDC / govt guidelines and want you to understand that we doing our utmost to get you what you want in the safest way we can.


On Line Shopping:      This appears to be the most pragmatic near term solution.  We will process and ship orders in a timely and ultra health conscious manner (Hands washed and or gloves worn before each order is picked, individualized items zapped with sanitizing UV device, shipping area frequently sanitized etc... - so much better than the grocery store or Costco you just visited.....) 

According to UPS and USPS  both plan to continue business as usual.  We get orders out same day if placed before 1 pm and shipping is fast.

Place an E-Com Order
 

Curb Side Pick Up:    Just place an order online (choose curb side pick up option under "Shipping Option") and we will bring it out curb side same day or at a time we agree on over the phone.  One of us is still here each day and ready to help.  This might be an option while you are on your way to get groceries or gas etc.

Your order will be prepared in the same timely and ultra health conscious manner (Orders picked with gloves and or hands washed before every order is picked, packing  area frequently sanitized, individual products wanded with a UV Anti Virus Wand etc.

Important detail:

We will pop your pick up order into your opened trunk - or we will leave the sanitized package just outside our front door when you pull up and you can grab and go.  Kind of like Chipotle and others are doing it.  We are maintaining more distance than suggested - better safe right?

Start A Curb Side Pick-Up Order


Phone Orders:  We will be running minimum staff, so if necessary, leave a message and we'll get back and are happy to take orders over the phone.

1-312-944-3474

ChiFly's 5 non health related short term goals:

1- Keep servicing clients beyond expectations
2- Stay in biz
3- Keep full time staff engaged / employed and paid
4- Reincorporate part time staff as soon as possible
5- Come out of this as quickly as doable and better than ever as a shop

Two health related goals

1- Avoid getting sick
2- Be no part of the spreading of this thing

To better days ahead - and may we all be here for each other for the duration!

Consider performing random acts of kindness - think of it a positive challenge as we all need extra kindness now.

Sincerely,

Andy, Jon, Zeph, Bill, Lincoln and Liam

Important updates concerning Shop Operations in these crazy times 3/17/2020

After sanitizing counters, key pads, door handles, faucets and most every surface at the shop over the last two weeks, having washed our hands and applied enough sanitizer to sterilize an aircraft carrier, our staff appears healthy up to this point.  (Physically healthy, OCD not so much :) 

Social distancing and frequent hand washing has become the mantra nation wide, and we strongly encourage everyone to pay attention. 

For the next week, probably longer, our operations will change, but we will attempt to continue servicing our customer's needs in novel ways.




Curb Side Pick Up:    Just place an order online and we will bring it out curb side same day or at a time of your choosing.  We are still here and ready to help.

Pick "In Store / Curbside Pick Up " shipping options (no shipping charged) , and make a note in "Comments" section of check out process as to when you would like to pick up your order.   We will call you and confirm arrangements to meet you curbside in front of the shop.  (Please provide a number that you will answer)  If shipping is somehow charged - we will manually refund.  Your order will be prepared in a timely and ultra health conscious manner (Orders picked with gloves, packing  area frequently sanitized, individual products wanded with a UV Anti Virus Wand (had no idea these existed but it is true) etc... - better than the grocery store or Costco you just visited.....)

Start A Curb Side Pick-Up Order


On Line Shopping:  We will process and ship orders in a timely and ultra health conscious manner (Orders picked with gloves, individualized items zapped with sanitizing UV device, shipping area frequently sanitized etc... - better than the grocery store or Costco you just visited.....) 

According to UPS and USPS as of today, there are plans to continue business as usual. 

Place an On Line Order


Phone Orders:  We are still pretty good at doing things the old fashioned way - over the phone.  We will be running minimum staff, so if necessary, leave a message and we'll get back and are happy to take orders over the phone.

1-312-944-3474


This is not an easy decision, one which seemed unimaginable only recently.
Since we have been asked to do our part, it  it appears a necessary one.  The health of our staff, and of our community is our motivation. 

We have been in business for 19 years, and I am confident that we will be or many more.  Lets keep a safe distance from each other and keep washing those hands! 

We will be fine and there will be normality in the not too distant future. Until we see each other again, our warmest and most positive wishes!



Sincerely,

Andy, Jon, Zeph, Bill, Lincoln and Liam